Metso says it is expanding its global bulk material handling (BMH) network with the inauguration of its new regional hub in Cape Town, South Africa.
The new centre delivers expanded engineering expertise and access to advanced automation technologies for bulk material handling and port customers across the African region. The establishment of the hub marks a further step in Metso’s ongoing strategic journey to invest in bulk material handling capabilities in key markets, it says.
The Cape Town Hub strengthens Metso’s leadership and deep customer connections across Southern Africa, supported by a strong and expanding installed base of Metso equipment. With a fully functioning, same-time-zone organisation, customers can expect faster technical support, quicker issue resolution and improved proximity to operational needs.
Metso has been serving Transnet, South Africa’s logistics infrastructure company responsible for the port, rail and pipeline network for decades.
“Bringing technical support closer to the operation is a practical step towards improving reliability and performance, and this partnership with Metso enables us to do that in a more structured and sustainable way,” Jabu Mdaki, Chief Executive, Transnet Port Terminals, says.
Ian Barnard, President, Africa Market Area, Metso, added: “The African market is growing rapidly, and strengthening our regional presence is essential. Metso is well recognised among the key companies in the region, reflecting our long-standing reputation and trusted partnerships within the local industry.”
A team of approximately 60 employees provides customers across Africa with comprehensive support covering lifecycle services, modernisations and technical support. In addition to creating direct employment, Metso generates significant added value for the local economy by utilizing the services of consultants, suppliers and contractors.
The hub contributes to the development of regional industrial capabilities, particularly among young professionals, and supports skills growth across the local workforce, Metso adds. The investment strengthens the operating environment for Port Solutions in South Africa and more broadly across the African region.
This inauguration builds on Metso’s global network and continued development for this industry, including the recent acquisition of MRA Automation to expand Metso’s capabilities in advanced automation and digitalisation technologies. These capabilities will now be deployed in Africa enabling customers to adopt digital tools that enhance reliability and optimize material handling performance. Metso has also expanded its North American footprint by establishing an engineering hub in Pittsburgh.
